Shipping and Return Policy
Ground — $5 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate
It is very important to us that you are satisfied with the merchandise you receive. Unfortunately issues arise. With that said you can return any product (in resalable condition) within (20) days from the date you received it. Keep it mind product(s) must be free of odors and have original tags. If returned merchandise meets our return policy requirements you will receive a full refund.
There is no restocking fee.
How to Return
All returns must be issued an Item Return Number (IRN) before they are shipped back to us.
Obtaining an Item Return Number
To obtain an IRN, please contact firstname.lastname@example.org or call toll-free 1-800-999-9999.
Please have the following ready when you contact client services.
1) Order number
2) Item(s) you wish to return
3) Reason for return
Your experience with us is very important. Please let us know why you were not satisfied with your product(s).
-Or simply did not want?
We do not process exchanges.
Simply follow the steps to obtain your Item Return Number (IRN)
Once you have your IRN repackage your return and send it back to us.
Upon receiving your unwanted merchandise and everything falls within our return policy guidelines we will issue your refund.
Now all you have to do is place a new order for the item you need. This allows us to get the correct item back to you immediately.
This process allows us to issue you a refund much faster than a traditional exchange.